Strategy
Strategy is the work nobody sees and every good project depends on. On almost every engagement, I lead the planning and discovery work — understanding the organization, defining goals and outcomes, mapping user stories and stakeholders, and writing the strategic brief that shapes everything that follows.
More detailed case studies of my work can be found at Electric Citizen.
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Strategy and design work for a large university's housing department
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I worked on the strategy and design for new statewide resource, for helping victims of crime in Montana.
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I led the redesign for the Minnesota Department of Revenue website